Off gas, replacing a cylinder
A flat or bungalow with no gas, where basins and maybe one shower replace an immersion cylinder. The DCE-X 10/12 Premium fits only if an electrician accepts a 10/12 circuit. Reviews still disagree on shower flow.
The best Stiebel Eltron water heaters, compared.
Top pick: Stiebel Eltron SNU 10 Plus (GB) Best value: Stiebel Eltron DCE-S 10/12 Plus – Lowest product price among the 10/12-class listings, about £327.61 against about £412.86, with rotary 3i control rather than the Premium display. Updated 17.10.2026.
A Stiebel Eltron water heater in this UK set is either a compact instantaneous or a 10 litre open-vented store. You are usually off gas, taking out a cylinder, or adding one basin or one shower. An honest kilowatt rating and the right tap matter more than the star line. None of the models belongs on a BS 1363 socket. The 10/12 models need a dedicated high-current circuit, the 6/8 is a step down, and the 10 (GB) is about 2 kW on a non-pressurised tap. How to order those checks is in the [Stiebel Eltron water heater buying guide](/hub/hot-water/stiebel-eltron-water-heater/sub/stiebel-eltron-water-heater-buying-guide). The instantaneous models heat water as it passes. They are about 217 mm wide, 372 mm high, 109 mm deep and 2.5 kg. Stiebel’s table, at 230 V, rates the 10/12 at 11.0/13.1 kW, up to 12.0/14.3 kW at 240 V, and the 6/8 at 6.6/8.7 kW, up to 7.2/9.6 kW at 240 V.
A Stiebel Eltron water heater in this UK set is either a compact instantaneous or a 10 litre open-vented store. You are usually off gas, taking out a cylinder, or adding one basin or one shower.
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1-2 of 4Personal buying guide
Question 1 of 2
What must this heater serve?
The SNU 10 Plus (GB) stores 10 litres beneath one basin or kitchen sink instead of heating continuously as water passes through. Its 2 kW, 230 V specification is far less demanding electrically than the DCE models, but the plumbing is more restrictive: it is an open-vented appliance that needs a matching non-pressurised tap. The listing names anti-drip and thermostop functions, and the 35–85 °C control range gives you flexibility over stored-water temperature. The store can deliver a useful short draw, then needs time to reheat once its hot water has been used. Its 5.0-star line is based on a single rating with no written review, so it says almost nothing about long-term performance. This is the sensible family for one compatible undersink outlet, not a budget substitute for a mains-pressure instantaneous heater or a shower.
Pros
Cons
Best for: One vertical undersink installation using the correct open tap, where a modest electrical load matters more than continuous hot water.
Less suitable: A normal mains-pressure mixer, more than one outlet, a shower, or anyone who needs continuous heated flow.
Specifications
Common questions
Can it use a normal mixer tap?
The listing says vented, non-pressurised installation only, and vertical undersink only, for a bathroom washbasin or a kitchen sink. It does not describe a mains-pressure mixer.
What output and size are listed?
2 kW at 230 V, 10 litres, maximum temperature 85 °C, efficiency A. The case is listed as 28.2 cm wide, 50.6 cm high, and 282 mm deep, at 4.2 kg.
Is there a warranty, and are there reviews?
No warranty sentence is on the listing. A separate line says EU spare-part availability of 10 years. The star line is 5.0 from 1 rating, with no written review.
The DCE-X 10/12 Premium delivers hot water on demand for a sink or a carefully specified single shower, with the UK listing giving a 12 kW output and 5 litres per minute. Its 4i controls are the easiest in this group to live with: the illuminated display, two memory keys and ECO settings make repeat temperatures simpler than on the rotary DCE-S. The 4.4-star average from 116 amazon.co.uk reviews is also the broadest body of customer feedback among these four heaters. That feedback is not unanimous, however, as some buyers consider the shower flow sufficient while others find it disappointing. Installation is a serious part of the purchase because this is a permanently connected high-current appliance, not something you can plug into a normal socket. It is our top pick when an electrician has confirmed the circuit and the expected flow suits your outlet, but it is excessive for a straightforward single basin.
Pros
Cons
Best for: A kitchen sink or single shower where a qualified installer has confirmed the 10/12-class supply and the expected flow.
Less suitable: A bath, an ordinary 13 A socket, or a single hand basin that does not need this output and control level.
Specifications
Common questions
Can this heater plug into a normal socket?
Reviews on this listing say no. They describe a dedicated cable, with 10 mm² or 16 mm² and a high-rated breaker mentioned, depending on the kilowatt step. The listing does not print a fuse size.
Does the listing say it suits a shower?
The title and the application bullet say showers, kitchens, and utility sinks, installed oversink. Reviews on the same listing disagree about whether the shower flow is enough.
What power does the listing state?
The wattage and heat-output lines say 12 kW. The title says DCE-X 10/12. Reviewers mention an internal step of 10, 11, or 12 kW.
The DCE-X 6/8 Premium brings the display, memory keys and 4i control of the larger Premium model to a lower electrical load. That makes it a more proportionate option for a hand basin or kitchen sink, provided an electrician can still install the required dedicated circuit. Its listing is inconsistent, showing 6 in the wattage field, 8 kW for heat output and 6/8 in the title, so you should order by the exact model number and confirmed connected load. The 4.2-star average comes from 25 amazon.co.uk reviews, which is useful but much thinner than the evidence for the 10/12 Premium. One reviewer reports satisfactory kitchen-sink use, while a bath buyer describes the flow dropping to a trickle after a few seconds. Treat the listing's shower wording cautiously: the lower output is the limiting factor, and the sophisticated controls cannot create more heated flow.
Pros
Cons
Best for: A single hand basin or kitchen sink where you want Premium controls and a contractor has approved the 6/8-class circuit.
Less suitable: Bath filling, an assured high-flow shower, or any installation based only on the listing's inconsistent specification fields.
Specifications
Common questions
Which power figure is on the listing?
The title says 6/8. The wattage line says 6 and gives no unit. The heat-output line says 8 kW. A capacity line also says 5 litres.
Do the reviews support using it for a bath?
One reviewer bought it for a bath because the listing says suitable for showers, then reported a trickle after about five seconds. Another uses it for a kitchen sink and likes the set temperature.
Does it plug into a wall socket?
One review says a 6/8 kW unit needs about 6 to 10 mm² cable back to the consumer unit, in the same way as a shower unit, and is not an ordinary socket appliance.
The DCE-S 10/12 Plus provides the 10/12-class instantaneous-heater format with a straightforward rotary temperature selector rather than the Premium model's display and memories. Its listed 20–60 °C range and 43, 50 or 55 °C limit settings cover practical sink and shower setpoints, while the lower £327.61 product price makes it our best-value choice in this output class. You are not getting a cheaper electrical installation, because the same high-current circuit question still has to be resolved by a qualified installer. The amazon.co.uk evidence is comparatively weak: the 3.8-star average has only 11 ratings, and one of the three available review texts concerns a doorbell rather than this heater. Another reviewer says the water reached only a warm temperature at maximum and returned the unit, so the limited feedback is not uniformly positive. Choose it for simpler controls and a lower purchase price, not because the thin rating set proves consistent shower performance.
Pros
Cons
Best for: A buyer who wants 10/12-class output at a lower product price and is content with a rotary selector.
Less suitable: Anyone wanting Premium control features, relying on a standard socket, or expecting the limited reviews to guarantee shower flow.
Specifications
Common questions
What temperature range does the listing give?
The title and bullets say 20 °C to 60 °C. A limit can be set to 43 °C, 50 °C, or 55 °C. The maximum-temperature line says 60 °C.
What power figure should you use from this listing?
The heat-output line says 10000 W. The wattage line says 21 and is not a power you can compare. The title says DCE-S 10/12.
What do the written reviews say?
One review says the water only got warm on maximum and the heater was returned. Another of the three texts describes a doorbell, not this heater. The star line is 3.8 from 11 ratings.
For this comparison we read the four Stiebel Eltron listings on amazon.co.uk in this set, plus the manufacturer pages and UK public sources named below. The number on each row is that listing’s star line times 20, shown here on a ten-point scale. It is not a lab mark and not a bill-saving test. A single 5.0 does not outrank a thick review set, and price is not inside the score. Price is used only to name the best-value row inside the 10/12 class. The SNU is cheaper because it is a 10 litre vented store, not because it wins that class. Listing conflicts, a doorbell review, and a one-rating star line stay in the written assessment.
Outlet and job
30%Which outlets must run, and whether one is a shower or a bath. A 6/8 is a basin heater. A shower bullet on that listing is not a bath filler.
Electrical supply
25%None of the DCE models belongs on a 13 A plug. A 10/12 needs a dedicated high-current circuit confirmed before you order. The SNU is about 2 kW.
Vented or instantaneous
20%The SNU 10 Plus (GB) is open vented, undersink, one draw-off, and it must use a non-pressurised tap. The DCE models heat water as it passes.
Control
15%DCE-X Premium adds 4i control, a lit display, two memory keys and an ECO option. DCE-S Plus is 3i with a rotary selector. Limits are heater settings, not a bath mixing valve.
Review depth
10%Only the 10/12 Premium has a thick UK review set, and that set disagrees on showers. A one-rating 5.0 and a mis-filed doorbell review are not performance evidence.
Start with the outlet, then the supply, then whether you need a vented store or an instantaneous heater. Control and the star line come after those three. A 10/12 on the wrong circuit, or an SNU on a mains mixer, fails before any review score matters. Prices below are the amazon.co.uk shelf figures in this set. Installation is extra.
A Stiebel Eltron water heater in this comparison is one of two families. The instantaneous DCE models heat water as it passes. They are about 217 mm wide, 372 mm high, 109 mm deep and 2.5 kg. The names 10/12 and 6/8 are switchable loads. Stiebel’s DCE-X table, at 230 V, rates the 10/12 at 11.0/13.1 kW, up to 12.0/14.3 kW at 240 V, and the 6/8 at 6.6/8.7 kW, up to 7.2/9.6 kW at 240 V.

None of the DCE models belongs on a BS 1363 plug. The 10/12 needs a dedicated high-current circuit. The 6/8 is a step down and is still described in reviews as a cabled unit, not a plug-in appliance.
The SNU 10 Plus (GB) is open vented, undersink, and one draw-off. It must use a non-pressurised tap. A standard mixer closes its only vent.
Some listings call the 6/8 suitable for showers. A bath buyer on that model reported a trickle after a few seconds. Do not judge a 10/12 shower while it is still on the lower kilowatt step.
The first decision is which outlets must run, and whether one of them is a shower or a bath. A 6/8 kW unit is a basin heater. Some listings also call it suitable for showers. UK reviews of the 6/8 include a bath buyer who got a trickle after a few seconds. Keep a mains-pressure shower separate from one undersink outlet on an open tap. The SNU 10 Plus (GB) is non-pressurised, undersink, and one draw-off. It must use a non-pressurised tap. A standard mixer closes its only vent.
Electrical supply comes before price. None of the DCE models belongs on a 13 A plug. UK mains are 230 V. The 10/12 models need a dedicated high-current circuit. Confirm the consumer unit with an electrician before you order. In England and Wales that new circuit is notifiable under Part P. Part P schemes do not apply in Scotland, and Northern Ireland has its own Building Regulations. The 6/8 is a step down, and reviews still describe it as a cabled circuit, not a socket appliance.
Three typical situations, each with a recommendation from this comparison.
A flat or bungalow with no gas, where basins and maybe one shower replace an immersion cylinder. The DCE-X 10/12 Premium fits only if an electrician accepts a 10/12 circuit. Reviews still disagree on shower flow.
A kitchen or cloakroom that needs one basin or sink. The SNU 10 Plus (GB) is the 10 litre open-vented store, about 2 kW, and it must use a matching non-pressurised tap.
You are replacing a failed cheap instant heater for a single basin, and nobody expects it to fill a bath. The DCE-X 6/8 Premium is the step down, still on a dedicated circuit, not a 13 A plug.
The DCE-X 10/12 Premium is the top pick when an electrician has confirmed a 10/12 circuit and you want 4i controls for a sink or a carefully specified single shower. It is about £412.86, with 4.4 from 116 reviews that do not agree on shower flow. The DCE-S 10/12 Plus is the best value in that output class, about £327.61, with a rotary selector from 20–60 °C. The same high-current supply question remains, and the review set is thin. The SNU 10 Plus (GB), about £160.68, is the store for one open undersink tap, not a cheaper shower heater. The DCE-X 6/8 Premium suits one basin if nobody expects it to fill a bath. None of this is a lab test.

Stiebel Eltron DCE-S 10/12 Plus
Lowest product price among the 10/12-class listings, about £327.61 against about £412.86, with rotary 3i control rather than the Premium display.
Editorial

Peter F. is the editor for DIY & tools at productscompared.co.uk. Comparisons in this category are checked against amazon.co.uk listings, review evidence and public UK sources.
Guides on what to look for, how to use a product, and common mistakes.
Manufacturer pages, UK public sources and the amazon.co.uk listings in this comparison, retrieved on 17 October 2026.
This page contains affiliate links to amazon.co.uk. If you buy through them, we may earn a commission at no extra cost to you. Prices, stars and review counts are the UK listing figures in this comparison. We did not lab-test these heaters.