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21 kW instantaneous water heater comparison 2026

The best 21 kW instantaneous water heaters, compared.

Top pick: Stiebel Eltron DCE-X 10/12 – Strongest stated flow, controls and relevant review evidence among these six lower-output listings, and still only 10/12 kW. Best value: Triton Instaflow 10.1 kW – Documented 2.7 L/min flow, IP25 and a small multi-point sink job, at a much lower shelf price than the Stiebel models. Updated 17.10.2026.

Peter F.
Peter F.Editor

A 21 kW instantaneous water heater heats mains water as it flows, with no hot-water cylinder. In the UK that rating is a three-phase 400 V appliance. Flexiheat lists 21 kW as 3 × 30.3 A and about 10.1 litres per minute at a 30°C rise. Most homes have a single-phase supply, and a BS 1363 13 A plug is only about 3 kW, so this is not a socket product. How to size the supply before the brands is in the [21 kW instantaneous water heater buying guide](/hub/hot-water/21kw-instantaneous-water-heater/sub/21kw-instantaneous-water-heater-buying-guide). Quality table puts 21 kW near 10.0 L/min at 30°C or 7.9 L/min at 38°C. The same guide uses a rule of thumb of about 8–10°C incoming water in winter and 15–17°C in summer.

A 21 kW instantaneous water heater heats mains water as it flows, with no hot-water cylinder. In the UK that rating is a three-phase 400 V appliance.

Stiebel Eltron DCE-X 10/12

Best overall

Stiebel Eltron DCE-X 10/12
8.1/10∼ £413

22 products checked · 54 hrs invested · +18,600 readers

6 of 6: Best 21 kW instantaneous water heaters compared

Swipe for more

1-2 of 6
Best overall
Stiebel Eltron DCE-X 10/12
WINTEMP 11 kW tankless
Stiebel Eltron DCE-X 6/8
ThermoMate ET055 5.5 kW
Best value
Triton Instaflow 10.1 kW
Normodic 6 kW tankless
8.1/10
5.8/10
7.2/10
6.6/10
7.0/10
3.8/10
∼ £413
∼ £176
∼ £345
∼ £110
∼ £155
∼ £50
4.4(116)
4.4(13)
4.2(25)
4.0(248)
3.5(23)
–
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The best 21 kW instantaneous water heaters in detail

Stiebel Eltron DCE-X 10/12

Rank 1

Stiebel Eltron DCE-X 10/12

∼£413

Our view

The Stiebel Eltron DCE-X 10/12 provides the clearest documented performance in this set, with selectable 10–12 kW output, a stated 5 litres per minute and a 55°C maximum. Its backlit display, two memory keys and electronic control make daily adjustment more useful than a basic power switch. The 4.4-star average from 116 ratings is supported by more UK experience than the other higher-output entries, including successful use in flats and at basins. Shower feedback is mixed, though: some buyers use it successfully while others find the flow too restricted, particularly for a bath or a stronger shower. It cannot plug into a 13 A socket, and reviewers describe a dedicated high-current circuit, so the £412.86 shelf price is only part of the project cost. This is our top pick among the six smaller heaters because its specification and evidence are strongest, not because it meets the category's 21 kW requirement.

Pros

  • Stated 5 L/min flow and 55°C maximum
  • Selectable 10, 11 or 12 kW output
  • Backlit control with two memory keys
  • Strongest UK review evidence among the higher-output entries

Cons

  • Highest price in the comparison
  • Mixed feedback on shower and bath flow
  • Requires a substantial dedicated circuit and is not 21 kW

Best for: A flat, utility sink or carefully specified low-flow shower where an electrician confirms the dedicated supply.

Less suitable: A normal 13 A socket, fast bath filling, simultaneous high-demand outlets or a true 21 kW brief.

Specifications

Model
Stiebel Eltron DCE-X 10/12
Brand
Stiebel Eltron
Price
∼£413
Customer rating
4.4/5(116)
Power
10/12 kW
Supply
220/240 V
Stated flow
5 L/min
Max. temperature
55°C
13 A plug
No
Temperature control
Display, memory
Mount
Oversink
Energy class
A
Shower use
Mixed reviews

Common questions

Is the DCE-X 10/12 a 21 kW heater?

No. The listing is 10/12 kW at 220/240 V, with a stated flow of 5 litres per minute and a 55°C maximum.

Can it plug into a 13 A socket?

UK reviewers say no. They describe a separate cable and a high-current breaker.

Do reviewers use it as a shower?

Some do, including after removing a cylinder. Others say the flow is too low for a shower or a bath.

WINTEMP 11 kW tankless

Rank 2

WINTEMP 11 kW tankless

∼£176

Our view

The WINTEMP supplies a stated 11 kW and claims enough flow for one shower and a sink, placing it near the top of the single-phase listings in this comparison. Its LED control and temperature lock are practical features, and £176.47 is substantially less than either Stiebel Eltron model. The electrical instructions are a concern for a UK buyer, however, because the listing uses US-oriented language about a 50 A double-pole breaker and gives output in gallons per minute. Its 4.4-star average covers only 13 ratings, and every written review in the collected file is marked United States. That means the reviews do not establish British electrical compatibility or winter shower performance. Consider it only after a UK electrician has checked the model documentation and supply; it is not reliable evidence of a 21 kW purchase.

Pros

  • Stated 11 kW output
  • LED control with temperature lock
  • Lower price than the Stiebel 10/12
  • Listing claims support for two nearby outlets

Cons

  • Written reviews in the collected file are from the United States
  • US-oriented breaker and flow terminology
  • Small rating base and no 21 kW capability

Best for: A carefully checked high-demand point-of-use installation where a UK electrician accepts the documentation and designs the circuit.

Less suitable: Buyers relying on UK installation evidence, a normal socket, or a genuine 400 V 21 kW appliance.

Specifications

Model
WINTEMP 11 kW tankless
Brand
WINTEMP
Price
∼£176
Customer rating
4.4/5(13)
Power
11 kW
Supply
240 V
13 A plug
No
Temperature control
LED, temp lock
Mount
Wall
Shower use
Shower and sink

Common questions

Is this 21 kW?

No. The listing is 11 kW at 240 V, with a stated maximum of 46 A.

Does it plug into a 13 A socket?

The bullets say to use a 50 A double-pole breaker. They do not list a 13 A plug.

Are the reviews in the saved listing from the UK?

No. The review texts are marked United States. The 4.4 from 13 ratings should not be read as British install experience.

Stiebel Eltron DCE-X 6/8

Rank 3

Stiebel Eltron DCE-X 6/8

∼£345

Our view

The Stiebel Eltron DCE-X 6/8 offers selectable 6 or 8 kW output in a compact electronic unit with an LC display. Its energy class A listing, two-year warranty and supplied connection parts provide more documentation than the cheapest entries. UK feedback makes the installation limit clear: this is not a socket appliance, and one reviewer describes a substantial cable back to the consumer unit. The same evidence is less reassuring for bathing, with one buyer reporting only a brief useful flow before it falls to a trickle. At £344.99 it costs considerably more than several 10–11 kW listings, so the premium only makes sense when compact size, controls and brand support matter more than maximum output. It is a credible basin or carefully specified low-flow option, but the 6/8 kW model is not the 21 kW version.

Pros

  • Selectable 6 or 8 kW output
  • Electronic control with LC display
  • Energy class A
  • Two-year warranty stated

Cons

  • Expensive for its output
  • Requires a substantial dedicated circuit
  • UK feedback raises concerns about bath and shower flow

Best for: A compact basin or low-flow point-of-use installation where precise control and documented fittings justify the premium.

Less suitable: Filling a bath, serving several outlets together or replacing a 21 kW three-phase heater.

Specifications

Model
Stiebel Eltron DCE-X 6/8
Brand
Stiebel Eltron
Price
∼£345
Customer rating
4.2/5(25)
Power
6/8 kW
Supply
220/240 V
13 A plug
No
Temperature control
LC display
Mount
Wall
Energy class
A
Shower use
Title claims

Common questions

Can I plug the 6/8 kW model into a wall socket?

A UK reviewer says no. They describe a 6 to 10 mm² cable back to the consumer unit, as with a shower.

Will it fill a bath?

One UK buyer assumed it would because the title says showers. They report a few seconds of flow, then a trickle.

Is this the 21 kW version?

No. The model is the DCE-X 6/8, part 238158.

ThermoMate ET055 5.5 kW

Rank 4

ThermoMate ET055 5.5 kW

∼£110

Our view

The ThermoMate ET055 is a 5.5 kW point-of-use heater intended to serve a cloakroom basin or one small sink at a stated flow of 3 litres per minute. Its 4.0-star average from 248 ratings gives it the broadest review base in this comparison, and UK buyers do report useful cloakroom installations. The limitation is heat at normal flow: reviewers describe lukewarm water unless they reduce the tap considerably, while the listing itself states a maximum of only 25°C. The title says there is no plug, and one buyer had to call an electrician after overlooking that detail. It also arrives without hoses according to the listing, so the £109.74 price is not the complete installed cost. This can suit hand washing on a professionally wired circuit, but it is neither a shower solution nor a 21 kW heater.

Pros

  • Largest rating count in the comparison
  • Stated 3 L/min flow
  • Compact over- or under-sink mounting
  • LED temperature display

Cons

  • Only 5.5 kW and not supplied with a plug
  • UK reviews report lukewarm water at higher flow
  • Listing states a maximum of 25°C

Best for: A cloakroom basin or low-demand hand-washing sink with a dedicated circuit fitted by an electrician.

Less suitable: Dishwashing at a strong flow, showers, baths or any installation requiring true 21 kW output.

Specifications

Model
ThermoMate ET055 5.5 kW
Brand
ThermoMate
Price
∼£110
Customer rating
4.0/5(248)
Power
5.5 kW
Supply
220 V
Stated flow
3 L/min
Max. temperature
25°C
13 A plug
No
Temperature control
LED display
Mount
Over or under
Shower use
Sinks only

Common questions

Can I plug this into a socket?

The title says no plug. A UK reviewer had not noticed that and called an electrician to wire it in.

Is 5.5 kW a 21 kW heater?

No. The listing wattage is 5,500 W.

What temperature does the listing state?

The specification says a maximum of 25°C. UK reviews describe lukewarm water unless the flow is cut right back.

Triton Instaflow 10.1 kW

Rank 5

Triton Instaflow 10.1 kW

∼£155

Our view

The Triton Instaflow provides 10.1 kW and a stated 2.7 litres per minute for an under-sink multi-point installation. That output is more useful than the 5.5–6 kW entries for a kitchen sink or two modest hand basins, and the listing adds energy class A and IP25. It must not be mistaken for a dedicated electric shower: Triton describes this multi-point range as unsuitable for use as an electric shower. The 3.5-star average from 23 ratings is only moderate, so the specification carries more weight than customer enthusiasm. Its £154.99 price is below the higher-output Stiebel models, while still requiring a correctly designed fixed electrical installation. It is the best-value pick here for a clearly bounded small multi-point job, but it remains a 10.1 kW product rather than the 21 kW heater named by the category.

Pros

  • Stated 2.7 L/min flow
  • Energy class A and IP25 stated
  • Suitable for a small multi-point sink installation
  • Lower price than the Stiebel models

Cons

  • Triton says it is not for use as an electric shower
  • Only a 3.5-star average from 23 ratings
  • Less than half the category's 21 kW target

Best for: A kitchen sink or two modest hand basins where a qualified installer confirms the circuit and plumbing.

Less suitable: A dedicated shower, high simultaneous demand or a household that has specified a 21 kW three-phase heater.

Specifications

Model
Triton Instaflow 10.1 kW
Brand
Triton Showers
Price
∼£155
Customer rating
3.5/5(23)
Power
10.1 kW
Stated flow
2.7 L/min
Temperature control
Power select
Mount
Under sink
Energy class
A
Shower use
Not a shower

Common questions

Will this fit under a sink?

The title says undersink multi-point instantaneous heater.

What flow does the listing state?

2.7 litres per minute at 10.1 kW. That is not a 21 kW flow.

Is there an ingress rating?

The listing states IP25. It does not state the supply voltage.

Normodic 6 kW tankless

Rank 6

Normodic 6 kW tankless

∼£50

Our view

The Normodic supplies 6 kW of instantaneous heating in a compact under-sink format, so its realistic role is one basin or sink rather than a 21 kW whole-home job. Its listing offers a 30–55°C setting range and IPX4 wording, but it does not state a flow rate that would show what temperature it can maintain in winter. The title also says 220 V, which needs checking against the actual rating plate and the proposed UK supply before installation. At £49.99 it is the least expensive listing here, although electrical work may cost more than the appliance. There is no star-rating line or review text in the collected UK data, leaving reliability and real-world flow unverified. Treat it as a specification-light basin heater to investigate, not as a budget substitute for a three-phase 21 kW unit.

Pros

  • Lowest shelf price in the comparison
  • Compact under-sink positioning
  • Claimed 30–55°C adjustment
  • IPX4 stated in the listing

Cons

  • Only 6 kW, not 21 kW
  • No stated flow rate
  • No UK rating or review evidence in the collected data

Best for: A single basin or modest sink where an electrician verifies the rating plate, circuit and installation position.

Less suitable: A shower, simultaneous outlets or anyone who specifically needs a documented 21 kW three-phase heater.

Specifications

Model
Normodic 6 kW tankless
Brand
Normodic
Price
∼£50
Power
6 kW
Supply
220 V
Max. temperature
55°C
Temperature control
30–55°C
Mount
Under sink
Shower use
Claimed

Common questions

Is this a 21 kW heater?

No. The listing is 6,000 W, and the title voltage is 220 V.

Can it go under a sink?

The item highlight describes an under-sink water heater. There is no review in the saved listing.

Does the listing include a UK star rating?

The saved listing has no customer-review line and no review texts.

How we compared

Scores compare the six amazon.co.uk listings captured for this category. None is a 21 kW heater: all are rated between 5.5 and 12 kW. The score measures how credible and useful each listing is for its documented smaller job. It does not treat a lower-output product as equivalent to a 400 V three-phase 21 kW unit. Scores are reduced for a missing flow figure, contradictory or US-oriented electrical information, no UK review evidence, repeated weak-flow reports and unclear support.

1

Documented performance and job fit

30%

Stated output, flow, temperature range and whether the intended outlet is clear. A lower kilowatt figure is scored for that smaller job, not as a 21 kW substitute.

2

UK customer evidence

25%

The amazon.co.uk star line, the rating count and whether the written reviews describe British use. US review texts are not treated as UK install experience.

3

Installation clarity and suitability

20%

Voltage, fixed-wiring requirements, protective information and whether the listing agrees with itself. A 13 A plug is about 3 kW, so these units are fixed-wiring jobs.

4

Controls and practical features

10%

Useful temperature control, displays, memory settings and a clear mounting position, where the listing actually states them.

5

Value

15%

The amazon.co.uk shelf price set beside the specification, the review evidence and the likely installation complexity. Electrician's labour is not in the shelf price.

Independent review
Last updated: 17.10.2026
8 sources checked

21 kW instantaneous water heater buying guide

Start with the supply you actually have, then the winter temperature rise, then the outlets you will run together. A title that says 21 kW on an amazon.co.uk search is not the same thing as a 400 V three-phase rating plate. The six listings below are 5.5–12 kW.

What is a 21 kW instantaneous water heater?

A 21 kW instantaneous water heater heats mains water as it flows and does not use a hot-water cylinder. In the UK that rating is a three-phase 400 V appliance. Flexiheat lists 21 kW as 3 × 30.3 A and about 10.1 litres per minute at a 30°C rise. Quality Heating’s table puts 21 kW near 10.0 L/min at 30°C or 7.9 L/min at 38°C. The same guide uses a rule of thumb of about 8–10°C incoming water in winter and 15–17°C in summer. Size for the winter rise.

Best for

  • A flat that already has a dedicated circuit and only needs a 10–12 kW single-phase heater
  • A cloakroom basin or one sink, where 5.5–8 kW is the documented job

Not ideal for

  • A household that needs a documented 400 V 21 kW heater and only has these 5.5–12 kW listings
  • Anyone planning to use a 13 A socket, or to DIY a new circuit or a gas heater

Mistakes to avoid

  1. 1

    Treating the Amazon search as a 21 kW filter

    The six listings in this capture are 5.5–12 kW. A star rating on one of them does not make it the 21 kW heater. Read the wattage on the listing before the title.

  2. 2

    Plugging a 5.5 kW or larger heater into a socket

    A BS 1363 13 A plug is only about 3 kW. The ThermoMate title says there is no plug. The Stiebel and WINTEMP files describe a dedicated high-current circuit.

  3. 3

    Sizing on a summer flow

    Quality Heating uses about 8–10°C incoming water in winter and 15–17°C in summer as a rule of thumb. A title that says suitable for showers is not a bath filler. One Stiebel 6/8 buyer reported a brief flow, then a trickle.

What to weigh up

Supply and winter temperature rise

High

A real 21 kW electric heater in this research is a 400 V three-phase appliance. Flexiheat lists that rating as 3 × 30.3 A and about 10.1 L/min at a 30°C rise. Most UK homes are single-phase, and this scrape tops out at 10–12 kW: the Stiebel Eltron DCE-X 10/12 at 220/240 V and the WINTEMP at 240 V. A BS 1363 13 A plug is only about 3 kW. Read the temperature rise, not a bare flow number.

Outlets, circuit and the listing

High

Count the outlets you will run together. Quality Heating aims a 21 kW row at one bathroom plus a kitchen used close together. A 5.5–8 kW unit is a basin or one sink. The Triton Instaflow lists 2.7 L/min at 10.1 kW, and Triton describes that multi-point range as unsuitable for use as an electric shower. The ThermoMate ET055 states 3 L/min at 5.5 kW, with UK reviews of lukewarm water unless the flow is cut back. Every new circuit should be designed to BS 7671.

Which option suits you?

Three typical situations, each with a recommendation from this comparison.

A flat with a dedicated circuit

You are removing a cylinder and want a compact electronic heater for a basin or a carefully specified low-flow shower. The Stiebel Eltron DCE-X 10/12 states 10–12 kW, 5 L/min and a 55°C maximum. It still needs an electrician, and it is not 21 kW.

A cloakroom basin

A distant hand-washing sink is a 5.5–8 kW job. The ThermoMate ET055 states 5.5 kW and 3 L/min, with 4.0 from 248 ratings and UK cloakroom comments. The title says there is no plug, and the listing maximum is 25°C.

A small multi-point sink

You want a kitchen sink or two modest basins, and you want the specification clear at a lower shelf price than the Stiebel models. The Triton Instaflow states 10.1 kW, 2.7 L/min and IP25 at about £154.99. Triton says it is not for use as an electric shower.

Common questions about 21 kW instantaneous water heaters

Which 21 kW instantaneous water heater is the top pick?
The top pick in this amazon.co.uk set is the Stiebel Eltron DCE-X 10/12, about £412.86. It states 10–12 kW, 5 L/min and a 55°C maximum, with 4.4 from 116 ratings. That is the strongest mix of flow, controls and UK review evidence among the six listings. It is not a 21 kW heater, and UK reviewers describe a dedicated high-current circuit rather than a 13 A socket.
How much does a 21 kW instantaneous water heater cost?
The six amazon.co.uk listings here are not 21 kW. Shelf prices run from about £49.99 for the Normodic 6 kW to about £412.86 for the Stiebel Eltron DCE-X 10/12. The ThermoMate ET055 is about £109.74, the Triton Instaflow about £154.99, the WINTEMP 11 kW about £176.47, and the Stiebel DCE-X 6/8 about £344.99. A Veito Blue S 21 kW, not in this scrape, is £330 including VAT at Quality Heating and £350 at veito.co.uk and B&Q. Labour is extra.
What should I check before I buy an instantaneous water heater?
Check the supply first. A real 21 kW electric heater is 400 V three-phase. The single-phase listings here top out at 10–12 kW. Then check the winter temperature rise, not a summer flow, and how many outlets you run together. A new circuit is designed to BS 7671. In England it is notifiable under Part P unless a registered competent person self-certifies. Prefer a stated 230/240 V or 400 V supply and a GBP price you can see.
Can I plug a 21 kW instantaneous water heater into a 13 A socket?
No. A BS 1363 13 A plug is only about 3 kW. The ThermoMate title says there is no plug, and a UK reviewer called an electrician. The WINTEMP bullets specify a 50 A double-pole breaker. UK reviewers of both Stiebel Eltron models describe a substantial cable back to the consumer unit. The Normodic and Triton files do not list a 13 A plug either. Treat every unit on this page as fixed wiring.
What supply does a genuine 21 kW heater need?
Flexiheat lists 21 kW as three-phase 400 V, 3 × 30.3 A, and about 10.1 L/min at a 30°C rise. Quality Heating puts a similar row near 10.0 L/min at 30°C or 7.9 L/min at 38°C, aimed at one bathroom and a kitchen used close together. None of the six amazon.co.uk ASINs here is that appliance. The split between 230 V and 400 V is in the three-phase supply guide.
Is an instantaneous water heater the same as an electric shower?
No. An electric shower heats water for one shower outlet. A multi-point instantaneous heater can feed more than one tap, and it is still limited by kilowatts and temperature rise. Triton says the Instaflow is not for use as an electric shower. Some Stiebel buyers use the DCE-X 10/12 as a shower, and others find the flow too low. For a dedicated shower unit, see the 11 kW electric shower comparison.
When should I call an electrician?
Call an electrician for every new circuit, for work in a bathroom zone, and before you assume the main fuse can take 11–12 kW, let alone 3 × 30 A. Call the network operator if you need a three-phase upgrade. No stored hot water does not remove Part P, BS 7671 or the Water Fittings Regulations. Do not DIY a gas heater. A storage cylinder or a propane camp shower is a different product.

Our verdict

Among these six lower-output listings, the Stiebel Eltron DCE-X 10/12 is the top pick: the strongest combination of stated flow, controls and relevant UK review evidence, at about £412.86. The Triton Instaflow 10.1 kW is the best value, because its documented 2.7 L/min flow, IP25 listing and small multi-point use are relatively clear at about £154.99. Neither pick is a 21 kW heater. A real 21 kW electric unit in this research is 400 V three-phase, and no such unit was in the amazon.co.uk scrape. Call an electrician before you order a dedicated circuit.

Best overall
Stiebel Eltron DCE-X 10/12

Stiebel Eltron DCE-X 10/12

Strongest stated flow, controls and relevant review evidence among these six lower-output listings, and still only 10/12 kW.

View offer
Best value
Triton Instaflow 10.1 kW

Triton Instaflow 10.1 kW

Documented 2.7 L/min flow, IP25 and a small multi-point sink job, at a much lower shelf price than the Stiebel models.

View offer

Editorial

Peter F. - DIY & tools editor
DIY & tools editor
DIY & toolsHot wateramazon.co.uk listings

Peter F. is the editor for DIY & tools at productscompared.co.uk. Comparisons in this category are checked against amazon.co.uk listings, review evidence and public UK sources.

Updated: 17.10.2026
8 sources checked

Guides to 21 kW instantaneous water heaters

Guides on what to look for, how to use a product, and common mistakes.

Related comparisons

Sources

Public UK sources from the research digest, plus the six amazon.co.uk listings in this comparison. The Veito amazon.co.uk offer was checked on 16 October 2026.

  1. Approved Document P (retrieved 16 October 2026)
  2. Building Regulations 2010 (retrieved 16 October 2026)
  3. GOV.UK repairs and competent persons (retrieved 16 October 2026)
  4. Quality Heating instant-heater guide (retrieved 16 October 2026)
  5. Flexiheat UK tankless range (retrieved 16 October 2026)
  6. Veito Blue S at Quality Heating (retrieved 16 October 2026)
  7. Veito UK Blue S (retrieved 16 October 2026)
  8. B&Q Veito Blue S (retrieved 16 October 2026)

This page contains affiliate links to amazon.co.uk. If you buy through them, we may earn a commission at no extra cost to you. Prices, stars and review counts are the UK listing figures in this comparison. We did not lab-test these heaters.