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How to use a fire escape ladder

Updated: October 2026

The stair is still the way out. A fire escape ladder is the last resort when that stair is blocked, you are on the ground or first floor, and the hooks have already been checked on that window. This is how to use a fire escape ladder without opening a single-use strap for a casual trial, and without climbing from a floor the fire service tells you to wait on. Product prices stay on the [rescue ladder comparison](/hub/workshop/rescue-ladder). Products Compared used the Firechief and Kidde notes plus UK fire-service advice. We did not run a drill.

The stair is still the way out. A fire escape ladder is the last resort when that stair is blocked, you are on the ground or first floor, and the hooks have already been checked on that window.

Our top picks

Kidde Kidde KL-2S

Best overall

Kidde Kidde KL-2S
6.7/10about £53.44
Firechief Firechief FEL430

Rank 2

Firechief Firechief FEL430
7.8/10about £54.99
JAOGAUS JAOGAUS 5 m

Best value

JAOGAUS JAOGAUS 5 m
6.3/10about £25.99
On this page

The stair comes first

Get out, call 999, stay out. That is the order Scottish Fire and Rescue Service and the Fire Kills campaign both put first. If you can use the stair, you use the stair. The window comes second, and only from the ground or the first floor. Northamptonshire Fire and Rescue Service limits a window escape to those floors. If you are higher, you wait for firefighters. GOV.UK says plan a route and do not jump. Smoke on the landing and a cool bedroom door: you shut the door, you call 999, and you look at the window you already chose. If the door is warm, or the room is above the first floor, you stay and you pack the gaps. Measuring the drop is on the fire escape ladder buying guide.

Store it where you can reach it

Firechief's FEL430 datasheet says to keep the ladder near the exit window, free of bars and of a restrictor you cannot release in the dark. UK reviews of the Kidde box describe it under a bed or in a wardrobe, as long as the first person awake need not cross the landing. Do the fit check before a fire, with the release strap left closed. Firechief's sheet allows a sill up to 340 mm. Kidde's sheet limits the wall to about 11 inches, and UK reviews say that hook misses many cavity walls. The length band is on the two-storey fire escape ladder page. In daylight, check wires, fences and a bottom step you can step off. Nothing in this set is a harness.
Kidde Kidde KL-2S

Testsieger

Kidde Kidde KL-2S
6.7/10about £53.44

Hook, then release

On the Firechief, the hooks go over the sill, you check what is below, and then you undo the Velcro so the ladder drops. You do not release it over a person, a fence or a cable. One person climbs at a time. The datasheet states a maximum of three people and a stated 450 kg for that model. It does not transfer to the rope listings. Kidde's instructions, as UK reviews report them, say you may see how the hooks sit and you do not pull the release strap. Once that strap is open, the ladder is single-use, and Safelincs will not take a return after the Velcro is opened. If the hooks will not hold, you stop. You do not tie the ladder to a curtain pole.

When not to climb

Stay in the room when the door is warm, when you are above the first floor, or when the ladder will not reach a landing you can step onto. Northamptonshire is explicit: from those higher floors you wait for firefighters. A ladder that finishes a metre short is the same problem as no ladder. Leave a rope alone when the rungs spin. EMEKIAN reviews describe circular plastic rungs turning underfoot. After you are out, you stay out and you tell the fire service who is still inside. A loft more than 4.5 m above the ground is a protected-stair question for a professional.

Common questions

Where should I store the ladder?
Store it in the room with the escape window, where the first person awake can reach it without using the stair. Firechief's datasheet says near that window. UK reviews of the Kidde box mention under the bed or in a wardrobe. A hall cupboard only works if the hall is still the safe route, which is the moment you would use the stair instead. Check the hooks on the sill in daylight, with the release strap left closed.
What do I do before I open the window?
Close the room door so the fire stays on the landing, then call 999 if you have not already. Northamptonshire's advice for a trapped room is to pack the gaps at the door. Confirm you are on the ground or first floor, that the window opens fully, and that it is free of bars. Look below for wires, fences and a place to step off. If any of those checks fail, you stay at the window and wait to be rescued.
How do the Firechief hooks and the Velcro strap work?
The hooks go over the sill. You check the ground below. Then you release the Velcro so the ladder drops. The bullets describe that as a tool-free sequence, and the datasheet wants the bottom step close enough to step onto. UK reviews say a deployment is one-time use, so you do not open the strap to see how long it is. The datasheet limits that model to three people at the stated 450 kg. One person climbs at a time.
Can I practise a full descent on a Kidde or Firechief ladder?
You can set the hooks on the sill and leave the release closed. Kidde instructions, as UK reviews report them, say not to open the ladder except for use, and they call it single-use once the strap is pulled. Firechief reviews describe the same one-time opening. Safelincs will not accept a Kidde return after the Velcro is open. A full practice descent spends the ladder you were keeping for a fire.
When should I stay in the room instead of climbing?
Stay when the bedroom door is warm, when you are above the first floor, or when the ladder will not land where you can step off. Northamptonshire Fire and Rescue Service tells you to wait for firefighters if you are higher than the first floor. Call 999, keep the door sealed, and use the window so they can see you. GOV.UK and Fire Kills both say not to jump from an upper window.

Related pages

Sources

Public UK sources and the amazon.co.uk listings compared on this page. Updated October 2026.

  1. GOV.UK: Fire safety in the home (retrieved October 2026)
  2. Fire Safety Order 2005, article 6 (retrieved October 2026)
  3. Approved Document B volume 1: dwellings (retrieved October 2026)
  4. Ladder Association: EN 131 (retrieved October 2026)
  5. Safelincs: fire escape ladder information (retrieved October 2026)
  6. Fire Protection Online: escape ladder length (retrieved October 2026)
  7. Firechief FEL430 datasheet (retrieved October 2026)
  8. Northamptonshire Fire and Rescue Service: fire escape plans (retrieved October 2026)