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Door intercom for a flat

Updated: 22 October 2026

You live in a UK flat and the handset has gone quiet, or you want to see the landing before you open. A door intercom for a flat is not a house kit with one call button. The door is either yours or the street door the block shares. A shared door is not a one-button order from amazon.co.uk. Your own entrance still needs written permission, and you do not drill a fire door. Prices stay on the [Door intercom comparison](/hub/electronic-surveillance/door-intercom). Products Compared editorial team, 20 October 2026. Not a lab test. A qualifying amazon.co.uk purchase can earn us a commission.

You live in a UK flat and the handset has gone quiet, or you want to see the landing before you open. A door intercom for a flat is not a house kit with one call button.

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Your door or the block's door

Your entrance opens only your home. The street door opens for every household that uses it. One call button serves one household. Videx describes houses as often one or two buttons, and blocks as panels that call the right flat. None of the kits on the comparison is that panel. Two screens are not two flats. The TMEZON two-monitor title says a 1-family house, and a UK reviewer put the second screen upstairs in the same home. If the door serves more than your home, leave the basket. A one-button kit cannot ring flat 4 and leave flat 7 alone. Secured by Design is a design standard for larger new schemes, not a reason to hang a villa station on the street door. Ask the managing agent or the freeholder whether a dead handset is their repair. You shop only for the door that is yours.

Permission before any screw

Written consent comes before a bracket, even when you pay. Shelter England says you need the landlord's permission for improvements, including work you fund yourself. That is not a right to drill the communal door, or to cut a fire door because the old handset looks tired. A tenant asks the landlord. Southampton City Council says ask before a video doorbell, and do not screw into the flat entrance door or its frame, because it is a fire door. Basildon Council wants written permission and the same ban on fixings. A leaseholder often finds the demise stops at the flat, so the hall frame may be the freeholder's. KDL Law notes that an alterations clause then needs consent. Read your own demise. A pad is a line in that letter, not a bypass. The Winnes listing offers pads or screws, and UK reviews say the bell is not locked to the bracket. If a pad is allowed and a screw is not, use wired vs wireless door intercom. Do not drill the fire door while you wait.

What a camera on a stair records

A lens on your own door is not the same record as a lens on the stair. The Information Commissioner's Office uses a communal area as the home-CCTV example: a reason to record does not remove the duties. You limit the view, tell people, keep clips secure, and delete them. Southampton says not to film the stair where permission refuses it. Basildon may refuse shared-space filming. Stonewater's guidance says do not drill the front door, because many video doorbells see well past it. If the picture cannot stay on your door, voice is the cleaner buy. The Dioche has no camera, though the bell still needs a permitted place. The Winnes kit avoids an app, and it still films the landing if the lens faces it. If the only view is the shared hall, ask the agent what the block already records.

What you may buy, and what you leave

The letter decides the basket. Your own door, written permission, a surface that is not a fire door, and a cable inside your demise: a house kit can then be right, and the door entry system buying guide is next. A camera that cannot stay on your door: voice-only, such as the Dioche, if the bell has a place you may use. A street door for the whole block: buy nothing from this table. No listing here is a directory for several flats. A dead handset on a shared fire door that already has a panel is the agent's repair when the system belongs to the block. A second monitor in the kitchen does not call the street. Two screens help only inside one home.

Common questions

Can I fit a house video kit on the street door of the block?
No, when that door serves more than your household. A block needs a panel that selects the right flat. None of the kits here is a multi-flat directory. Leave the street door to the managing agent.
Can I fit a door intercom on my own flat door?
Only when that door opens your home alone, and you have written permission for the fixing and any cable. Consent for your door is not consent for the street door.
Who do I ask, the landlord, the freeholder, or the RTM?
A tenant asks the landlord. A leaseholder usually asks the freeholder or the managing agent. A right-to-manage company answers where it runs the block. Say which door, what fixing, and whether a camera will see the stair.
Can I screw into the flat entrance door?
Do not, when that door or its frame is a fire door. Southampton and Basildon both forbid fixings there. A screw or a cable hole can spoil the fire performance. Pads are still an alteration if the lease says so.
What if the camera sees the stair?
You then have a data-protection duty, not only a product choice. If the lens cannot stay on your door, use a voice-only bell such as the Dioche, or drop the camera.
Does two monitors mean two flats?
No. Two monitors here are a second screen in one household. The outdoor station still has one call button. The two-screen kit does not make a shared street door into a directory.

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Sources

Public UK sources and the amazon.co.uk listings compared on this page. Listings captured 19 October 2026.

  1. BSI, BS EN 62820-1-1:2016+A11:2021 (retrieved 19 October 2026)
  2. Approved Document P (England) (retrieved 19 October 2026)
  3. Tameside Building Control Note 20 (retrieved 19 October 2026)
  4. ICO, home CCTV (retrieved 19 October 2026)
  5. GOV.UK, domestic CCTV (retrieved 19 October 2026)
  6. IEC IP ratings (retrieved 19 October 2026)
  7. Consumer Rights Act 2015, section 9 (retrieved 19 October 2026)
  8. NACD, emergency egress note (retrieved 19 October 2026)